SHIPPING & RETURNS
PROCESSING & SHIPPING:
Please consider we are a small business working as hard as we can to get your order to you as quickly as possible. Shipping pricing varies depending on your address. We ask for 5-8 business days to process and ship out your order(s). If your order has not shipped out within 7 business days please email us at breedingdreamsllc@gmail.com. All customer orders will receive a tracking number. Once we ship out your order we are not resposible for delays or stolen packages.
REFUND & EXCHANGES:
We accept returns within 14 days of receiving your merchandise. In order to be eligible for a refund or an exchange all items must be in the same condition that you received it, unworn or unused with tags, and in its original packaging. You’ll need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Customer's will have 10 days to ship out the approved return items. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We reserve the right to refuse a return and refund for any items that are damaged, worn, or altered in any way than the item was received. If we receive a returned item that cannot be resold, we will notify you and offer to return the item to you at your expense. If you choose not to have the item returned, we will dispose of it responsibly.
Examples of items that cannot be resold include:
To start a return, refund or exchange, you can contact us at breedingdreamsllc@gmail.com.
DAMAGES & ISSUES:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item please contac us so that we can evaluate the issue and make it right.